Invite your team

Give admins, teachers and front desk staff their own FrontRow logins, and manage who has access.

Getting started2 min read

Everyone who works at your studio can have their own login, with a role that controls what they can see and do. Only owners and admins can invite people or change roles.

Send an invite#

  1. Select the gear icon at the right of the top bar to open Studio settings.
  2. Choose the Staff tab.
  3. Under Invite someone, enter the person's Email.
  4. Choose a Role: Admin, Teacher or Front desk.
  5. Select Send invite.

They'll get an email with a link to join. The invite appears under Pending invites until they accept, along with the date it expires.

Not sure which role to pick? See Staff roles and permissions.

What your team member does#

  1. They open the link in the invite email.
  2. They enter their name and choose a password (at least 10 characters), then select Accept invite.
  3. If they already have a FrontRow account (for example, they work at another studio too), they select Sign in first, then accept.

Admins are asked to set up two-step sign-in before they can start. See Use two-step sign-in.

Teachers on the schedule vs. staff logins#

The Staff tab has two lists, and they do different jobs:

  • Members are people who can sign in to FrontRow.
  • Teachers, further down the page, are the people you can assign to classes. A teacher doesn't need a login to be on this list. Add them with a Name and, if you like, an Email.

So you can put a substitute on the schedule without giving them access, and invite them later if you want them to take attendance themselves.

Change someone's role#

  1. On the Staff tab, find the person under Members.
  2. Choose a new role from the menu in the Role column.
  3. Select Change role to confirm.

The change takes effect right away. Only an owner can make someone else an owner or change an owner's role.

Remove someone or cancel an invite#

  • To take away someone's access, select Remove next to their name and confirm. They lose access right away, and you can invite them again later. Owners can't be removed this way.
  • To cancel an invite that hasn't been accepted, select Revoke next to it under Pending invites. The link in their email stops working.

Tip: If someone says their invite expired or they can't find it, revoke the old one and send a fresh invite.

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