Find your way around
Learn the main menu, search, Scout and the account menu so you can get anywhere in FrontRow quickly.
Getting started2 min read
Everything in FrontRow starts from the bar across the top of the screen. Here's what each part does and where things live on a phone.
The main menu#
The sections of FrontRow sit along the top bar:
- Home: your studio at a glance (owners and admins).
- My classes: your classes, rosters and attendance (teachers).
- Inbox: conversations with families, announcements to many at once, and message templates.
- Calendar: every class session by day and room, plus private lessons, sub requests, closures and free rooms. Owners and admins who teach also find My classes here.
- Students: your families and their students, and the forms and waivers they sign.
- Classes: your class list, programs, levels and testing, and the season roll-over.
- Events: shows, competitions and parties.
- Costumes: measurements and costume orders.
- Billing: charges, payments and balances.
- Reports: numbers on enrollment, attendance, messages and money.
- Growth: classes to fill, leads, trials and students at risk.
- Ads, Store and Website: advertising, your online shop and your studio website.
Home through Classes sit on the bar itself. Events and the sections after it are under More at the end of the bar, and if the screen isn't wide enough, the other extras fold in there too.
You only see the sections your role can use. For example, a teacher won't see Billing or Reports. See Staff roles and permissions for the details.
Where you land when you sign in#
- Owners and admins start on Home.
- Teachers start on My classes.
- Front desk staff start on the Calendar.
The right side of the bar#
- Search: find a student, family or class by name. Press Enter to open the top match. On a computer, press Ctrl+K (or Cmd+K on a Mac) to jump to search from anywhere.
- Scout: the sparkle icon opens Scout, FrontRow's built-in assistant. See Ask Scout for help.
- Notifications: the bell shows anything that needs attention, such as failed payments.
- Studio settings: the gear icon opens your studio's settings.
- Your account menu: select your initials to see your studio and role, switch studios, open Security or Help, or Sign out.
On a phone#
FrontRow works in your phone's browser. Tap the menu button at the top left to open the list of sections. Search, Scout, notifications and your account menu stay in the top bar.
Your studio's words#
FrontRow uses the words that fit your kind of program. The help center says "students", "families", "parents", "classes", "teachers" and "terms", but your studio may see different words depending on the business type chosen at sign-up. A gym or cheer program, for example, might see "athletes" and "coaches". The buttons and steps work the same way.
Related articles
- Staff roles and permissionsSee what owners, admins, front desk staff and teachers can each do in FrontRow.
- Ask Scout for helpUse Scout, FrontRow's built-in assistant, to answer questions, draft messages and find help articles.
- Switch between studiosMove between studios when you work at more than one studio that uses FrontRow.
- Your Home dashboardSee today's classes, key numbers, and what needs your attention the moment you sign in.
