Scout, the built-in assistant
Ask your studio a question. Get a real answer.
Scout is the assistant built into the product. It looks up your own classes, families and reports to answer questions, drafts the messages you'd rather not write, and never changes anything until you confirm.
Answers pulled from your own classes and reports
Ask in plain words and Scout looks it up in your own classes, rosters and reports. It shows what it found, so you can check the working.
- Which classes have open spots right now, and how many
- Active students, waitlists, open balances and failed payments at a glance
- Enrollment by class, aging balances and retention, summarised from your reports
- Find a family by name without leaving the page you're on
Where it shows up
Anywhere in the app
Open Scout from any page and ask. Suggested questions match what your role can see.
In the composer
Draft with Scout sits in the message, campaign and check-in composers. Describe what you want, or have it tidy what you wrote.
When adding classes
Describe a class and Scout fills in the term, room, days and times, then hands you a card to confirm.
In your ads
Scout writes headline and text options for a Facebook or Instagram ad from the class's real details.
Help with the messages nobody wants to write
A check-in with a family whose gymnast has missed three weeks. A note to the cheer parents that practice moved. A balance reminder that doesn't sound like a collections agency. Scout drafts it from your data and you edit before it goes.
Nothing changes until you confirm
Scout can suggest a change. Only you can make one.
- A proposed class appears as a card with every detail, and a Confirm button
- Your confirmation creates it once, and only within the hour
- Clashes are checked again when you confirm, not just when Scout suggested it
- Every class Scout helps create is recorded in the audit log
- Drafted messages wait in the composer. Scout never sends anything
It only sees what you can see
Scout uses the same permissions as the person asking. A coach can't use it to look at billing, and front desk can't pull revenue reports through it.
- Family lookups return names only, no contact details
- Images in replies are never loaded, so nothing leaks through a link
- Conversations are deleted after 30 days
Common questions
Which plans include Scout?
Scout is included on the Pro plan and up. See the pricing page for the full comparison.
Can Scout change things on its own?
No. It reads what your role can see and can propose a new class, but nothing is created until you press Confirm. Drafted messages wait in the composer for you to send.
Is our data sent to an AI provider?
To answer a question, your message and the results Scout looked up, such as class lists, family names and balances, are sent to the model that writes the reply. Our logs record that a conversation happened, not what was said.
Can a coach use it to see billing?
No. Scout follows the same permissions as the rest of FrontRow, so it can only look up what the person asking can already see.
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