Discounts and promo codes

Set up sibling, multi-class and early bird discounts, and codes families enter at registration.

Billing and payments2 min read

FrontRow can take money off tuition for you. Discount rules apply automatically when a family qualifies, and promo codes apply when a family types a code at registration.

Add a discount rule#

  1. Open Billing in the menu, then choose Plans & pricing.
  2. Choose the Discounts tab and select New rule.
  3. Name it, for example "Sibling 10%".
  4. Pick the Kind:
    • Sibling: starts at the second (or third, and so on) student in a family.
    • Multi-class: starts at a student's second (or later) class.
    • Early bird: for families who register by the date you choose.
    • Multi-week: for a minimum number of weeks.
  5. Under Takes off, choose a percentage or a fixed amount, and enter it.
  6. Set the Priority. Lower numbers apply first.
  7. Tick Stacks with discounts applied before it if a family can get this on top of earlier discounts. Untick it if it shouldn't combine.
  8. Check the Preview with this rule panel, then select Create rule.

To change a rule, select Edit. To stop using it, select Archive. Charges already scheduled keep their amounts.

See how discounts stack#

The Price check card on the Discounts tab lets you build a pretend family, add students and classes, and see what they'd pay. You can also try a promo code and a date. It's a handy way to answer "what will my second child cost?" before a parent signs up.

Create a promo code#

  1. On Plans & pricing, choose the Promo codes tab.
  2. Select New code.
  3. Enter the Code families will type, like FALL10 (up to 40 characters, no spaces).
  4. Choose a percentage or fixed amount under Takes off.
  5. Optionally set when it Starts, when it Ends, and Max uses.
  6. Select Create code.

Families enter promo codes during online registration. To pause a code, select Turn off; select Turn on to bring it back. Tracked announcements create their own codes, so you may see some you didn't make here.

Who can do this#

Only owners and admins can create or change discounts and promo codes.

What about a one-off discount?#

For a single family, like a goodwill gesture or a missed class, issue a credit on their account instead. See Credits and write-offs.

Related articles