Class packs and drop-ins

Class packs let families prepay for a number of visits, like 10 classes for a set price. Drop-ins let someone join a single session and pay for just that visit, with cash, a card or a class pack.

Create a class pack#

1. Open Billing in the menu, then choose Packs & drop-ins.
2. In the Class packs card, select New pack.
3. Enter a Name, like "10-class card".
4. Enter the number of Visits and the Price.
5. Optionally set Expires after (days). Leave it blank if the pack never expires.
6. Optionally choose Only for these classes to limit where it can be used.
7. Tick Anyone in the family can use it if siblings can share the visits. Otherwise each pack belongs to one student.
8. Select Create pack.

Editing a pack doesn't change packs you've already sold. They keep their visits and expiry. Only owners and admins can create or change packs.

Sell a pack to a family#

1. Open Billing, choose Family balances, and select the family.
2. In the Class packs card, select Sell a pack.
3. Choose the Pack and who it's For.
4. Choose the Payment: Cash, Check, Card on file, or Add to balance to bill them later.
5. Select the Sell for button, which shows the price.

The family's Class packs card then shows each pack, who it's for, its expiry date and how many visits are left.

Owners, admins and front desk staff can sell packs.

Book a drop-in#

First, turn drop-ins on in the class's settings and set a drop-in price. Then:

1. Open Billing, then choose Packs & drop-ins.
2. In Front desk drop-ins, pick the Date and the Session. You'll see the price per visit and how many spots are left.
3. Under Book a drop-in, choose An existing student and search for them, or Someone new (walk-in) and enter their name, email and phone.
4. Choose how they pay: Use a class pack (existing students with a pack), Cash, Check, Card on file (existing students), or Pay later (on balance).
5. Select Book drop-in.

The session's list shows everyone booked, how they paid, and whether they're Booked or Checked in.